Privacy Policy

This Privacy Policy describes how Convoke Consultancy Private Limited (" ("Company," "we," "our," or "us") manages personal information and respects your privacy. This policy may be amended from time to time.

We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information-gathering and dissemination practices.

Our privacy policy is subject to change at any time without notice. To ensure you are aware of any changes, please review this policy periodically.

By visiting this website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our website.

By mere use of the website, you expressly consent to our use and disclosure of personal information provided by you in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

Collection of Personally Identifiable Information and Other Information

When you use our website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you with a safe, efficient, smooth, and customized experience. This allows us to provide services and features that most likely meet your needs and to customize our website to make your experience safer and easier. More importantly, while doing so, we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the website without telling us who you are or revealing any personal information about yourself. Once you provide your personal information, you are not anonymous to us. We may automatically track certain information about you based upon your behavior on our website. We use this information for internal research on our users’ demographics, interests, and behavior to better understand, protect, and serve our users. This information may include the URL that you just came from (whether this URL is on our website or not), which URL you next go to (whether this URL is on our website or not), your computer browser information, and your IP address.

We use data collection devices such as “cookies” on certain pages of the website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits.

If you choose to buy on the website, we collect information about your buying behavior, preferences, and other such information that you choose to provide. If you transact with us, we collect additional information, such as billing address, payment details, and tracking information.

Use of Your Information

We use personal information to provide the services you request. We use your personal information to assist in order fulfillment, enhance customer experience, resolve disputes, troubleshoot problems, promote a safe service, collect payments, measure consumer interest, inform you about offers and updates, customize your experience, detect and prevent fraud, enforce our terms, and as otherwise described at the time of collection.

With your consent, we may access your contacts, location, and device information to enhance your experience on our platform and provide services offered by us or our partners.

Sharing of Personal Information

We may share personal information with our corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt out.

We may disclose personal information to third parties for order fulfillment, service enhancement, legal compliance, fraud detection, and enforcement of our policies. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in good faith belief that such disclosure is necessary to respond to legal processes, enforce our terms, or protect the rights, property, or safety of our users or the general public.

We and our affiliates may share or transfer your personal information in the event of a merger, acquisition, restructuring, or reorganization of our business.

Security Precautions

Our website has stringent security measures in place to protect against loss, misuse, and alteration of information. Whenever you change or access your account information, we use a secure server. Once your information is in our possession, we adhere to strict security guidelines to protect it against unauthorized access.

Choice/Opt-Out

We provide all users with the opportunity to opt out of receiving non-essential communications from us. If you want to remove your contact information from all our lists and newsletters, you can unsubscribe.

Links to Other Sites

Our website links to other websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites.

Your Consent

By using the website and/or providing your information, you consent to the collection and use of the information you disclose on the website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy.

If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@convoke.co.in.